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How Nina Web is used
Integrated through your customer service touchpoints
Nina Web is the ideal brand ambassador. Nina never sleeps, never slips, and always stays on-brand. Nina can integrate your brand personality into your site and can be a trusted guide.
Nina Web can be a personal shopper for your customers. By engaging in conversation, Nina helps your customers with research, ordering, shipping, returns and exchanges. All adding to shopper-confidence, encouraging return visits, and increasing the value of transactions.
Nina Web gives your customers immediate support and answers to their most critical questions, without the delays that create customer frustration. And with 90% cost savings over a call placed to your contact center and over 80% resolution effectiveness, Nina Web becomes the primary point of contact for effective self-service.